FAQ

Hier vindt u antwoorden op de meest gestelde vragen over onze producten, diensten en leveringsprocessen.

When will my order be delivered?

Night deliveries are delivered the day of order between 7pm and 8am. Day deliveries are delivered during the next working day.

How do I request a return?

By filling in a return form on our website or click here . Return request can be used for unassembled new articles as well as for the return of scrap parts.

How do I submit a warranty request?

There is a specially prepared guarantee form on our website for this purpose or click here .

What parts can I buy at Sanders Parts?

You can come to us for all truck parts, but our specialisation is mainly on truck brands MAN, Mercedes and Volvo. As an importer from Belgium, we distribute diagnostic devices from Jaltest .

We will be happy to help you with all your questions at +32(0)52 41 44 70 or mail to [email protected] .

Where can I view the terms of sale?

You can revisit these at your leisure via this link .

How can I have my parcels delivered via overnight delivery?

If you have a safe and covered place accessible by transpallet, we can also provide overnight deliveries for you. Feel free to contact us to discuss the possibilities.